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PRS Survey
We recently surveyed our clients and asked them to rate the quality of our services. We think the results speak for themselves.
On a scale of 1 to 10, please rate the level of the services we provided for each of the following project components:
| Project Planning |
8.2 |
| Project Management |
9.3 |
| Survey Design |
8.4 |
| Analysis & Reporting |
8.5 |
| Timeliness |
9.7 |
| Survey Content |
9.8 |
Nearly 90% of our clients said PRS exceeded or greatly exceeded their expectations, and 100% said they would use PRS for future projects and would recommend PRS to others. The following are a few examples of the type of comments we received.
Why would you use PRS again?
- I was surprised at how quickly and easily our Benefits survey was up and running. I would definitely use PRS for future surveys.
- Our project manager and supporting cast was top notch. We felt very confident working with [our project manager]. The project team delivered what we requested under very tight deadlines. Thanks!
- Made everything easy to do. Willing to be flexible.
- Staff is extremely professional and qualified to assist customers meet their needs.
- Efficient service, excellent customer support.
- Good, quick response to needs.
- I like that I could get all the survey in an export file so I could import it into my own database.
- [My project manager] is wonderful to work with and she is very responsive.
- My two contacts at Perseus have been extremely competent and easy to work with, and your product/capability are very strong. I feel that I can count on Perseus to do a very good job and to deliver on time and on budget, with no errors. You can't say that about many vendors.
Would you recommend PRS to others? Why?
- I actually already recommended your company to our Insurance Brokers. They had another client who was interested in conducting a similar survey.
- They provide excellent service and have a well-established product.
- Absolutely! ...already have.
- Good, quick response to needs.
Fill out our PRS Info Request Form and discover what PRS can do for you.
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